Privacy Policy

1. Introduction

LakesideCommonsPort ("we," "our," or "us") is dedicated to respecting your privacy. This Privacy Policy outlines the methods in which we collect, use, reveal, and protect the information gathered when you access our website lakesidecommonsport.sbs or utilize our yacht charter offerings.

Your usage of our offerings signifies your acceptance of the procedures detailed in this document. This policy adheres to all relevant privacy statutes, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and further related Canadian privacy mandates.

2. Information We Collect

2.1 Personal Information

Personal information that you willingly supply to us is collected in scenarios such as:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Submitting forms on our website
• Engaging in surveys or marketing events

Such information may encompass:

• Name and contact details (email, telephone, physical address)
• Financial details (safely handled by third-party entities)
• Yacht charter preferences and specifics
• Contacts for emergencies
• Food intolerance or health-related specifics (if shared)

2.2 Information Collected Automatically

Automatically gathered details about your device and how you interact with our website include:

• IP address and locational data
• Browser kind and edition
• Overview of webpages visited and amount of time spent on our platform
• Sites referring users to our page
• Device specifics (model, screen dimensions, etc.)

2.3 Cookies and Tracking Technologies

Cookies and similar mechanisms are employed on our site to boost your experience with features like:

• Storing user preferences
• Analyzing usage and performance of our webpage
• Delivering personalized material
• Refining our offerings

Your browser settings or our cookie consent tool allow you to modify cookie preferences.

3. How We Utilize Information

The information we gather is employed for multiple purposes such as:

• Provision of Services: To cater to your needs concerning yacht charter services, manage bookings, and converse about your reservations
• Support for Clients: To handle inquiries and offer assistance as needed
• Payment Management: To streamline payment processes and handle financial matters
• Security and Protection: To safeguard our operations and deter fraudulent behavior
• Marketing Efforts: To forward promotional messages and updates upon your consent
• Website Enhancement: To examine visitor activity and augment our website's effectiveness
• Adherence to Legal Standards: To comply with governing laws and legislative requirements

4. Sharing and Disclosing Information

We never sell, trade, or lease your personal details to external parties. Your information might be divulged under these conditions:

4.1 Service Partners

We may disclose data to dependable external service providers who aid us in areas such as: payment processing, website upkeep, email campaigns, analytics and performance assessment, and customer service.

4.2 Legal Obligations

There could be instances where we are compelled to share your details in adherence to legal obligations or in the face of judicial orders, urgent situations, or investigations into potential unlawful activities or fraud.

4.3 Corporate Transactions

In scenarios like mergers, acquisitions, or asset sales within our business, your information might be part of the assets transferred.

5. Data Protection

We implement suitable technical and organizational safeguards to secure your personal data against unauthorized entry, changes, exposure, or destruction. Such measures encompass encryption, secure servers, access restrictions, periodic evaluations, and educating our workforce.

However, no system for data transmission over the internet or electronic storage can be fully failproof. Absolute security of your data cannot be unequivocally guaranteed by us.

6. Data Retention

Your personal details are kept only as long as is necessary to fulfil the objectives for which they were amassed or to meet legal obligations. Typical retention duration includes:

• Charter Records: 7 years for tax and legal reasons
• Marketing Communications: until opting out or account deletion
• Web Analytics: 26 months
• Client Support: 3 years from the date of last interaction

7. Your Rights and Options

You have rights over your data, including access, correction, elimination (as per legal stances), portability, marketing opt-out, and control of cookies. For any such requests, please reach out to us as described below.

8. External Services

8.1 Google Analytics

We utilize Google Analytics for website usage analysis. Avoiding tracking by Google Analytics is possible via their Opt-out Browser Add-on.

8.2 Social Media Interactions

Social platforms have their proprietary privacy policies that apply when interacting with them through links available on our website.

8.3 Processing of Payments

We designate the management of financial transactions to PCI DSS-compliant third-party processors.

9. Cross-Border Data Transfer

Processing of your data can happen in countries other than Germany. We ensure the application of suitable protections in line with pertinent privacy laws.

10. Concerning Children

Our services do not intentionally cater to individuals below the age of 13, nor do we knowingly gather their information. If you are aware that a minor has supplied us with information, please make immediate contact with us.

11. Revisions to This Privacy Policy

This Privacy Policy might be updated to reflect changes in our methods or legislative requirements. Changes will be communicated through an updated version posted on our site, email notifications to registered users, or a visible notice on our platform. Continuing to use our services after these changes go into effect implies your agreement to the new terms.

12. How to Contact Us

Should you have inquiries about this Privacy Policy or our handling of data, you may reach us as follows:

13. Conformity with Google Ads User Consent Policy

Our practices align with the consent policies of Google Ads users. You can manage your cookie and tracking options at any time through our cookie settings.